University of Maryland, College Park

• B.S. Computer Science
• B.A. Psychology

Founder, Designer, Engineer, UX Professional, Consultant

May 2010 - Present

jeremy.life

• Web Product, Technical UI, and Mobile App Creation featuring customizations including design, development, launch, analytics, and presentations
• 10+ years of Principal UX Design with Team Leadership
• User Experience Expert and Consultant
• Journeys, Workflows, Prototyping, Executive Overviews, Stakeholder Communications
• Software Development, Training, Documentation, Market Planning, Impact, KPIs
• Employ a team of Graphic Designers to augment my UX design and Engineering strengths
• Bandwidth to manage multiple contracts simultaneously
• AI Development—LLM, Computational Modeling (Data-Driven Modeling, Programming Language Theory, Search-driven Knowledge), Machine & Deep Learning

Senior UX Engineer, Product Designer

2024–2025

Bobrick Washroom Equipment

• Designed and built an internal SaaS app focusing on workplace improvements, cost savings, and scalability in 35 global locations.
• Utilized Google Mind to build autonomous agents to analyze, interpret, and provide feedback on pull requests.
• Deployed a self-correcting RAG agent that queried enterprise databases, improving query accuracy by 64% and reducing hallucinations.
• Integrated Azure DevOps with MS Active Directory to enable smooth deployment and authentication universally on any device.
• Developed and executed an API–driven microservices architecture to enhance system efficiency, flexibility, and resilience.
• Compiled data summaries and worked with stakeholders to establish technical requirements, documentation, and product roadmaps.
• Returned $3-million savings in the first year of service. Expectations were 10% and instead exceeded 40% (more than $3million).

Senior UI/UX Engineer, Product Owner

2021–2024

Fluence Energy

• Implemented a GraphQL architecture with custom prompt chains for an autonomous AI agent utilizing a model context protocol.
• Successfully guided my team by finalizing prototypes ahead of deadlines, opening a buffer between development and design phases.
• Led the design and development of new features with implementation process, from wireframes to prototypes to betas to delivered.
• Directed a team of designers, product managers, and offshore developers to foster high productivity within an agile framework.
• Implemented best practices, facilitated sprint planning, refined the backlog, and managed stakeholder relationships.
• Enhanced user interface and user experience through design choices established in research and iterative sessions.

Senior Designer & Developer

2019–2021

Informer Systems

• Created and developed a cloud–based SaaS scheduling platform tailored for public sector police, fire/EMS, and admin management.
• Designed the architecture for both front–end (Vue.js, REST APIs), and back–end using PostgreSQL and jQuery database connections.
• Successfully transitioned from a Waterfall methodology to Agile using Jira, which fortified productivity, collaboration, and auditing.
• Constructed a role–based access control system (oauth, sso) to implement controls for security and accessibility.
• Enhanced database performance through the refactoring of queries and the optimization of indexing strategies reducing load.
• Facilitated technical training sessions aimed at mentoring junior developers and improving code reliability.

Web Developer

2014–2019

Marriott Bonvoy Hotels

• Developed project work plans and managed a team of content creators, developers, external vendors, and stakeholders.
• Spearheaded the creation of five brand websites and a mobile application for collaborations with the NBA, NCAA, and Olympics.
• Created customized JavaScript components and RESTful APIs to connect the booking system with customer analytics.
• Implemented data–informed approaches to boost user interactions and increased conversion rates from 1.75% to 2.5%
• Developed and implemented A/B testing experiments aimed at increasing user interactions, improving retention by 11%
• Managed a group of designers and developers, performing code evaluations and offering technical guidance.
• Designed real–time data visualization dashboards aimed at tracking KPIs and facilitating better decision–making.

Web Developer, Web Team Manager

2011–2014

American Staffing Association

• Instituted analytics to scrutinize and identify roadblocks or other problem areas in a mission to improve our NPS score.
• Designed and built out new websites for all 4 of ASA's products. A library's worth of content laid out with workflow-oriented user experience.
• Led the development of high-quality, scalable, and secure web applications while also being hands-on with development as a team lead.
• Collaborated with cross-functional teams to identify and prioritize project requirements.
• Trained staff to use analytics and how to write comparisons with solutions that improved the user experience.
• Created user testing via A/B and through customer interviews thus expanding ASA's reach in the field.
• Promoted to Product Manager and became team lead for the Development and Design teams.

Current Projects First

• PoleStar Designs—Branding Agency. Built hive.co web page from PSD file (2025–2026)
• AI: Voicero.ai, LLM, STT, TTS, Full Stack Developer, Wordpress plug-in (2025–Current)
• e-Learning: Sierra Division, Full Stack Developer, Wordpress, Video API Integration (2025–Current)
• Hospitality: Luminous Hotel Management, Web Designer and Developer (2022–2023)
• Finance B2B: Reliant Funding, Senior Front-end Developer, LLM, TTS, Chatbot, Flutter (2022–2024)
• Pharmaceutical Advertising: Carling Technologies, Senior Mobile Developer (2020–2023)
• Healthcare: Premier Healthcare Management, Senior UX Engineer (2019–2021)
• Non-profit: Earth Day Network, Director of Web (2016–2018)
• Marketing: Real Magnet, Web Producer (2010–2018)